Hello John,
Thank you for taking the time to contact us. You are a valued customer and I applaud your efforts. Jamba Juice continues to aggressively seek out an alternative packaging solution to the polystyrene that we currently use with vendors as well as other food & beverage brands. Our main focus is finding another option that not only maintains the temperature, quality, consistency and integrity of our smoothies, but is also friendly to the environment.
In the meantime, we do want you to know that we have a great program in all of our stores that may be helpful for you. Whenever you bring in a Jamba Juice mug (or any mug for that matter) you get 10 cents off your smoothie. Franchise stores may offer more but all stores should offer at least a 10 cent discount.
Jamba Juice is equally passionate about our product, our customers and the world we live in . I will be more than happy to forward on your feedback to the appropriate teams and I want you to know that your voice WILL be heard.
We hope to provide our customers an alternative in the very near future.
Sincerely,
Georgie Solorzano
Manager, Customer Service
Jamba Juice Company
6475 Christie Ave
Emeryville, CA 94608
800.545.9972
“We aspire to deliver the perfect Jamba Experience to each and every Customer, each and every time!”
Experience # 381840
Leave a Reply